Cancellation & Refund Policy
Last Updated on: 30th April, 2025
At goldfinncws.com, we strive to ensure our clients receive the highest quality digital services. Please read our Cancellation & Refund Policy carefully before making a purchase.
Cancellations
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You may request to cancel a service within 2 hours of placing the order, provided the service has not yet been initiated.
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Once processing has begun or delivery has been initiated, the order cannot be cancelled.
Refunds
Refunds will only be considered under the following conditions:
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The digital service was not delivered to your registered email within the stipulated timeline.
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You received a wrong or mismatched service that was not as per the specifications agreed upon at the time of order.
Non-Refundable Cases
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Change of mind after the order is processed.
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Delays caused due to incomplete or incorrect information provided by the client.
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Email delivery failures caused by inbox filters or user-side technical issues.
Refund Process
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If eligible, refunds will be processed within 7 working days to the original payment method.
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To initiate a refund request, contact us at support@goldfinncws.com with your order ID and reason for the request.